Introduction

Onboard Companies ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our SMS messaging program. We guarantee that your mobile opt-in data will NEVER be shared with third parties for marketing purposes. This Privacy Policy explains how we collect, use, and protect your information when you participate in our SMS services related to recruitment and staffing activities.

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Our Commitment to Your Privacy

ABSOLUTE PRIVACY GUARANTEE: Your mobile phone number and SMS opt-in data provided to Onboard Companies will NEVER be shared, sold, rented, or provided to any third parties for their marketing or promotional purposes. This is our unwavering commitment to you.

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Information We Collect

When you opt-in to our SMS program, we collect:

• Your mobile phone number

• Your name

• Job application and candidate profile information

• Opt-in source and timestamp

• Message interaction history (delivery confirmations, opt-in/opt-out records)

• Interview scheduling preferences

• Any information you voluntarily provide via SMS responses

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How We Use Your Information

We use the information collected through our SMS program to:

• Send you recruitment notifications and job opportunities

• Schedule and confirm interviews

• Provide updates on your application status

• Send operational updates related to employment processes

• Respond to your inquiries and provide candidate support

• Maintain records of your consent and communication preferences

• Match you with relevant job opportunities

• Improve our recruitment services and SMS program

• Comply with legal obligations

• Prevent fraud and ensure security

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Data Sharing and Disclosure

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Mobile Opt-In Data Protection: 
Onboard Companies will NOT share your mobile phone number or opt-in data with any third parties for marketing purposes. Your phone number is used exclusively for recruitment-related communications between you and our recruiters.

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Mobile Opt-In Data Will NOT Be Shared

WE DO NOT AND WILL NOT SHARE, SELL, RENT, LEASE, OR PROVIDE YOUR MOBILE PHONE NUMBER OR ANY SMS OPT-IN DATA WITH ANY THIRD PARTIES FOR ANY MARKETING PURPOSES WHATSOEVER.

Your mobile opt-in information, including your phone number and consent status, is strictly confidential and will NEVER be shared with third parties for their independent use or marketing purposes.

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Limited Service Provider Access

We ONLY share your information in these strictly limited circumstances:

1. SMS Platform Provider Only: Your phone number is shared ONLY with our SMS platform service provider (Microsoft Teams) solely for the technical purpose of delivering messages you requested. This provider:

   • Cannot use your data for their own purposes

   • Cannot share your data with others

   • Must delete your data upon our request

   • Is contractually bound to protect your information

2. Legal Obligations: We may disclose information if legally required by:

   • Valid court order or subpoena

   • Government investigation with proper legal authority

   • Emergency situations involving danger to personal safety

3. With Your Explicit Written Consent: Only if you specifically authorize us in writing to share your information for a specific purpose.

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What We NEVER Do With Your SMS Data

• NEVER sell your mobile phone number to anyone

• NEVER rent or lease your contact information

• NEVER share your opt-in status with marketers

• NEVER provide your SMS data to partners for their marketing

• NEVER trade or exchange your information with other companies

• NEVER allow third parties to use your number for their own purposes

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No Third-Party Marketing - GUARANTEED

IMPORTANT: When you provide your mobile phone number to Onboard Companies for SMS communications, that information stays exclusively with Onboard Companies. No third-party companies, marketers, advertisers, or any other organizations will EVER receive your mobile opt-in data from us for their marketing or promotional purposes.

The ONLY exception is our technical SMS service provider who transmits the messages on our behalf and cannot use your data for any other purpose.

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Client Company Clarification

When you apply for jobs through Onboard Companies:

• We may share your resume and application details with potential employers

• We will NEVER share your mobile SMS opt-in status with these employers

• Employers will NOT receive your phone number through our SMS program

• Any phone number sharing for employment purposes is separate from SMS opt-in

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Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments

• Limited access to personal information on a need-to-know basis

• Secure data storage systems

• Compliance with recruitment industry data protection standards

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Data Retention

We retain your SMS-related information for as long as you remain opted-in to our SMS program and as required for legal, regulatory, or business purposes. Upon opt-out, we will retain minimal information as required by law to honor your opt-out preference and comply with employment record-keeping requirements.

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Your Rights and Choices

You have the right to:

• Opt-out of our SMS program at any time (text STOP to any message)

• Access the personal information we have about you

• Correct inaccurate information

• Request deletion of your information (subject to legal requirements)

• Receive information about our data practices

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To exercise these rights, please contact us using the information below.

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Children's Privacy

Our SMS program is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

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International Users

Our SMS program is primarily intended for users in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States.

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California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your rights under CCPA, please contact us.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" above.

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Contact Us

If you have questions or concerns about this Privacy Policy or our SMS program, please contact us:

• Company: Onboard Companies

• Privacy Officer: Kerry Lopez

• Address: 50 Millstone Road, East Windsor, NJ 08520, US

• Phone: (609) 945-8000

• Email: Info@OnBoardusa.com

• Website: www.OnBoardusa.com

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SMS Program Support

For immediate SMS program support:

• Text HELP to receive assistance

• Text STOP to opt-out

• Call (609) 945-8000 during business hours (Monday-Friday, 8:00 AM - 6:00 PM EST)

• Email Ramu.Kedda@OnBoardusa.com

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By opting into our SMS program, you acknowledge that you have read and understood these Terms & Conditions and Privacy Policy.