On-Board Employee SMS Service - Terms & Conditions

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By using the On-Board employee SMS service ("Service") integrated with Microsoft Teams, you ("User," "you," "your") agree to comply with these Terms & Conditions ("T&Cs"). This Service is provided by [Your Company Name, e.g., On-Board Technologies Inc.] ("Company," "we," "us," "our") to facilitate 1-to-1 business-related conversational SMS messaging between authorized On-Board employees and their business contacts ("Recipients").

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1. Service Purpose and Scope:

   • The Service is intended solely for legitimate, professional, and business-related 1-to-1 conversational text messaging by authorized On-Board employees.

   • The Service must not be used for marketing, advertising, promotions, bulk messaging, unsolicited messages, or any form of automated communication (unless explicitly authorized by a separate campaign).

2. User Responsibilities & Acceptable Use:

   • Users must use the Service responsibly, ethically, and in strict compliance with all applicable local, state, national, and international laws and regulations (including but not limited to those related to telecommunications, data privacy, and anti-spamming).

   • Users must adhere to all relevant On-Board company policies, including but not limited to codes of conduct, communication policies, IT usage policies, and data security/privacy policies.

   • Prohibited activities include, but are not limited to: sending abusive, harassing, defamatory, obscene, fraudulent, or otherwise unlawful or inappropriate content; misrepresenting your identity; infringing on intellectual property rights; or transmitting viruses or malicious code.

   • Users are responsible for the content of messages they send via the Service.

3. Consent and Opt-Out:

   • Prior to sending an initial SMS message to a contact for business purposes, ensure you have appropriate consent where required by law or company policy.

   • Recipients of messages sent via this Service can opt-out from receiving further messages from that specific number at any time by replying "STOP".

   • Recipients can typically resume receiving messages by replying "START".

   • Opt-out and help instructions will be provided to recipients as per regulatory guidelines (e.g., "Reply HELP for help, STOP to cancel").

4. Message Frequency, Costs, and Delivery:

   • Message frequency will vary based on the nature of the 1-to-1 conversation.

   • Standard message and data rates from the mobile carrier may apply to both the User (if using a personal device integrated with Teams for SMS relay, depending on setup) and the Recipient. The Company is not responsible for these charges.

   • The Company does not guarantee the delivery, timeliness, or accuracy of messages, as these can be affected by carrier networks and other factors outside of our direct control.

5. Privacy and Data:

   • SMS messages sent and received through this Service are considered business communications and may be logged, monitored, stored, and disclosed by the Company in accordance with applicable laws, legal processes, and Company policies, including our data retention and privacy policies.

   • Please refer to the On-Board [Privacy Statement/Employee Privacy Policy/Data Handling Policy - link or reference appropriate document here] for detailed information on how we collect, use, and protect data associated with this Service.

6. Security:

   • Users are responsible for maintaining the security of their Microsoft Teams account and any devices used to access the Service. Report any unauthorized access or security concerns immediately to [Specify Department, e.g., IT Support/Security Team].

7. Modifications to Service or Terms:

   • The Company reserves the right to modify, suspend, or terminate access to the Service, or amend these T&Cs, at its sole discretion, at any time, with or without notice (though we will endeavor to provide notice of material changes when feasible). Continued use of the Service after any modification constitutes acceptance of the new T&Cs.

8. Disclaimer of Warranties:

   • THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability:

   • TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

10. Governing Law:

    • These T&Cs shall be governed by and construed in accordance with the laws of [Specify Jurisdiction, e.g., the State of Your Company's Location, USA] without regard to its conflict of law principles.

11. Contact:

    • For questions regarding these T&Cs or the SMS Service, please contact [Specify Contact, e.g., your manager, IT Support, or the On-Board Legal Department]. For immediate SMS support, Recipients can reply "HELP".

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By checking "I accept terms & conditions" and using this Service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.